Your data

Privacy policy

Last updated 30 September 2026

ParkingTask helps parking companies run daily maintenance at their lots and garages. This page explains what information the service handles, in plain words. The service is run by ParkingTask (“we”).

1. Whose data this is

ParkingTask is leased to companies. Each company’s information belongs to that company. We keep it to run the service for that company, and we keep each company’s data separate from every other company’s.

If you use ParkingTask through your employer, your employer decides who has an account and what work is recorded. Questions about your own records are best asked of your company’s administrator first. You can also write to us (see section 12).

If you only visit our public pages, we do not ask for or store anything about you (see section 7).

2. What we keep

For each company we keep the information its people put into ParkingTask:

• People: name, work email address, role, and which markets and sites they cover. Passwords are never stored as typed; only a one-way scrambled version is kept.
• Daily routines: the checklists for each site, and each time someone marks an item done or skipped, with the time, who did it, and the reason given for a skip.
• Projects: notes, plans, needs lists, updates and photos.
• Sites: names, addresses, the map position of a site if one was entered, and a photo of the site if one was added.
• Account history: a log of important changes, such as who invited or removed a person.

Sign-in also creates a session record that includes the device’s IP address and browser type, which we use to keep the account secure. To limit password guessing, the server briefly counts requests by IP address.

The web server and our hosting provider keep ordinary access logs (for example IP address, time and page requested) as any website does.

3. Photos

Photos are kept privately and are shown only to people at the company who are allowed to see that project or site. When a photo is uploaded, the server re-encodes it and removes its hidden metadata, including any GPS location stored in the picture by the phone’s camera. Only the re-encoded copies (a resized photo and a small thumbnail) are kept, not the original file.

4. Your phone’s location

With your permission, the app uses your phone’s GPS to find the nearest site. That happens on your phone only. Your position is never sent to ParkingTask and never stored by us. You can turn location off in your phone or browser settings; the app keeps working, and you simply choose your site yourself.

The one exception is something you choose to do: when a manager adds or edits a site and taps the button to use their current location for that site, the position is written into the site’s details, like any address typed by hand.

5. Weather

The app shows a weather forecast to help plan outdoor work. To get it, your device asks Open-Meteo (api.open-meteo.com) directly; the request does not pass through our servers. Normally it asks for the coordinates of a site. If no site has coordinates, it uses your phone’s approximate position, rounded to about 1 kilometre (roughly half a mile). Open-Meteo receives those coordinates and your device’s IP address, as any website does when you request something from it, and handles them under its own policy. We do not receive or store that information.

6. Who else handles data

• Hostinger hosts our servers and the database, and sends the service’s emails (invitations and confirmations).
• Open-Meteo supplies the forecast, as described above.

We do not sell personal information, show advertising, or use advertising or analytics trackers. We share information with others only when the law requires it, or when a company asks us to hand its own data back to it.

The people who run ParkingTask’s platform use a console that shows each company’s status and counts (for example, how many sites and people it has). It does not show a company’s people, sites, routines, projects or photos. Our automated health reports contain only counts of error types, never the content of a record. Staff may need technical access to servers to run, secure, back up or repair the service, and use it for that only.

7. Cookies and storage on your device

• Public pages (this page, the terms and the home page) set no cookies.
• Signed-in users get one session cookie, which keeps you signed in, and one security cookie (a CSRF token) that protects your requests from forgery. Both are needed for the app to work. They are not used for tracking.
• On your device the app stores data in your browser (IndexedDB and a small amount of local storage) so it keeps working with no signal: today’s checklists, the site list, and work you have done that is waiting to sync. Signing out removes the saved profile; clearing the browser’s site data removes the rest.

8. How long we keep data

We keep a company’s data while its lease is active. When a person is removed from a company, they can no longer sign in, but the work they recorded stays in the company’s records so its history and reports remain correct. When a company ends its lease, we export its data to it and delete what remains on request, within 30 days (see the terms).

Backups. The database and photos are backed up every night. Backups are kept for 14 days, and the operator also keeps a copy on a separate computer. Deleted data can therefore remain in backups until they expire.

9. Security

The service is used over an encrypted connection (HTTPS). Passwords are stored scrambled. Invitations use one-time links, and an account is created only after the person confirms their email address. Every request is checked on the server, and one company cannot open another company’s records. No system is perfectly secure, but we take care to protect what we hold.

10. Your choices

You can ask to see, correct or delete personal information we hold about you, or ask for a copy. Because the information usually belongs to your employer’s company, we may need to pass your request to that company’s administrator or ask them to confirm it. Where the law gives you rights over your data, we will honour them.

11. Children

ParkingTask is for people at work. It is not meant for anyone under 16, and we do not knowingly collect information from them.

12. Contact

For privacy questions and requests, write to hello@parkingtask.com.

13. Changes to this policy

If we change this policy we will update the date at the top of this page. Please check back from time to time.